Services

We focus on helping government agencies, hospitals, non-profit organizations, businesses and corporations solve the complex challenges and decisions facing their company today. Resilience consultants have helped many clients to prepare for disasters, and to return to normal business operations as soon after a disaster as possible, through the use of Business Continuity planning, integration of emergency planning into everyday operations and adapting budgets to provide a seamless.

We integrate all work into the 4 stages of Emergency Management!

 

The 4 stages to a good emergency program include;

  • PREPARE: Preparation is needed in order to survive a disaster as well as to begin the recovery. Recovery planning begins in the prepardnes stage! This includes a good Risk Analysis, creating an Emegrency Operations Plan with supporting documents, and an integrated Business Recovery Plan.

 

  • RESPOND: When the disaster strikes, the differance between being preparde and loss of life and business can often be measures in minutes. What you do in the Preparedness stage will many times increase your organization's ability to protetct your employees and customers, and to begin to recover faster than your competitors.

 

  • RECOVER: Recovery can take a long time. Your customers need your services as oon as possible. How soon will you be able to provide those services will depend on how well your organizational preparations were conducted in the first two stages.

 

  • MITIGATE: Mitigation takes place at every step of the process. If a simple solution can be found for a vulnerability, taking steps to lessen or eleminate the vulnerability will cost you far less in the Mitigation stage than in the Recovery stage.

Presentations

Presentations offer a fun, insightful and effective way to provide insight and training to employees, community groups and leaders. Resilience provides presentations that can be accomplished onlineor in-person.

 

One-size-fits-all style of presentations often leave out those who have difficulty in adapting to PowerPoint only presentations. Resileince utilizes various forms of presentation that is sure to grab the attention of all participants.

 

Resilience can work with you to develop a presentation that will provide training to large groups of participants at your location. 

Our Services at a Glance

Resilience can work with you to tailor a presentation on behalf of your organization. We will offer our experience, resources and presentation experience that will enable you to offer a powerful presentation to your organization!

 

Additionally, Resilience offers the following presentations:

 

  • Hazard and Vulnerability Assessment in Your Organization
    • Resilience works with you to provide a presentation of the Hazards and Vulnerabilities within your organization
  • HMS Titanic: What really happened, and how is your planning different?
    • This presentation provides a realistic understanding of what happened on the Titanic, and reviews your organization response plans and how they could be adapted for use in most emrgencies
  • Developing a Common Operating Picture (CoP)
    • This presentation demonstrates how leadership can utilize incoming information in conjunction with outgoing communication in order to develop a clearer picture of what is actually happening during a response
  • The World Threat Picture
    • With so much information available, it is difficult to understand what the real threat is. This presentation details what threats (both natural and man-made) can affect your organization. You may be surprised to find out that a threat many miles away is something for your organization to plan for!
  • Chemical, Biological, Radiological and Nuclear Threat and Responses
    • This presentation breaks down each component of possible terrorist attacks utilizing Weapons of Mas Destruction. including how they are a threat, which are true threats and how a response must deal with WMD releases. Case studies include: the Anthrax attacks of 2001, Tokyo sarin gas release, radiological terrorism, the 1984 Rajneeshee Antelope Ranch (Oregon) biological attack using salmonella, the Oklahoma federal building truck bomb attack and others.
  • Nerve Agent Antidote Kit (NAAK) Procedures
    • In response to a chemical nerve agent attack, the Nerve Agent Antidote Kit was developed. This presentation details the characteristics of a nerve agant attack, when to use and when not to use the NAAK, and how to use it. 

Functional Needs Emergency Management

When planning for emergencies, responding to disasters or engaging in Business Continuity Operations,  careful consideration must be given to those individuals who have access and functional needs.

 

One-size-fits-all style if planning often leaves out those who have difficulty in adapting to the rapidly changing situation brought about by emergencies.

 

For example, someone who is visually impaired will not be able to react to visual cues such as strobe lights, signs or electronic media messages. However, they may be able to react to verbal cues. This is in contrast to someone who is hearing impaired who often cannot react to verbal cues, but may be able to react to visual cues. Thus, in the PREPARING stage of emergency planning, a good Hazard and Vulnerability Assessment must be conducted in order to understand what access and functional needs persons are affected by the planning process.

 

The PLANNING stage of emergency management should entail working with persons who work with the identified access or funational needs, as well as with those individuals themeslves in order to understand what can and cannot work, and what the organization can support.

Our Services at a Glance

Resilience International are experienced in:

  • creating coalitions of social service organizations catering to access and functional needs persons, emrgency responders and government agencies.
  • Creating Special Needs Advisory Panels in various counties
  • Planning and training program creation for agencies and government entities. 
  • Developing all-inclusive emergency response plans, training programs and exercises.

Emergency Preparedness Resources for persons with Functional Needs

For information on resources for persons with disabilities please contact the National Organization on Disabilities at: http://nod.org/

Crisis Management

At Resilience International Emergency Management Consultants, our goal is to quickly identify the problem, evaluate and find the optimal solution to get your business back on track. In times of crisis, you can count on us to provide the support needed to stabilize your business and make the right decisions. We have a proven track record of helping companies navigate through and overcome significantly troubled financial situations.

Our Services at a Glance

  • Analysis of the current situation and the need for action
  • Development of a Common Operating Picture
  • Analysis of process-relevant channels and potential sources of problems
  • Developing a restructuring plan with ad hoc measures
  • Support in implementing the restructuring and consolidation process

Corporate Planning and Management

Having a well-defined, clear business strategy is the key to corporate planning and management. However, companies often don’t have time to analyze their performance in detail, set strategic goals and objectives or develop business models for optimal business growth.

 

Resilience International Emergency Management Consultants will put you on track to successfully achieve your company's long and short-term goals.

Our Services at a Glance

  • Creating a corporate concept/business plan 
  • Strategic company management 
  • Organizational and operational structure 
  • Project planning, management and testing

Hazard and Vulnerability Assessments

Every emergency management program begins with a good Hazard and Vulnerability Assesment. Knowing what hazards your company faces, and what makes you vulnerable to those hazards will lay a good foundation for creating an Emergency Operations Plan.

 

Hazards can include natural (such as tornadoes, hurricanes, winter storms, flooding etc.), man-made (such as chemical spills, active shooter, terror - related) and even public health hzards (such as pandemics, bird flu, Ebola etc.)

 

Vulnerabilities include lack of trained response personnel, single point supply issues, lack of training of workforce, flood risk regions etc.

Our Services at a Glance

Resilience consultants can offer your organizations:

  • Research organization specific hazards
  • Research organization specific vulnerabilities
  • Locations-specific natural and man-made disasters and vulnerabilities
  • Company supply and transportation routes, vendor locations and resupply operations hazard and vulnerabilities.

 Emergency Operations Planning

Using the Hazard and Vulnerability Assesment, Resilience consulatnts will create an organizational specific Emergency Operations Plan (EOP).

 

The EOP contains:

  • Basic Plan: (details how your organization will provide command and control of any responses and recovery efforts). This part of the plan is what details scarce resource allocation and coordination with outside agencies.
  • General Annexes: (these detail procedures what each of your organization departments will play in the preparedness, response and recovery efforts).
  • Hazard specific Annexes (details how your organization will respond to hazards identified in the Hazard and Vulnerability Assesment)
    • Standard Operating Procedures: (detail procedures that your organization will follow in order to accomplish tasks listed in the Annexes)
    • Checklists: (details steps to operate certain equipment and computer tasks needed to acomplish response and recovery related tasks).
    • SOP's and Checklists provide redundency throughout the organization.

Our Services at a Glance

Resilience can offer the following services:

  • Development of a Emergency Operations Plan if none exist, to include the development of a Hazard and Vulnerability Assessment. 
  • Current Emergency Operations Plan review, including Points of Contact, location adresses and staffing allocation review.
  • Review of supporting documents, such as Mitigation Plans, Training and Exercise Plans and competency documentation review.

Training and Exercise Program planning

In order to provide training to your organization employees and ensure the ability to recover from a disaster, a Training and Exercise Plan is needed. A Training and Exercise Plan details what training will be provided to employees, how often and the source for the training, usually in increments of 1, 2 nd 3 years. This allows companies to integrate disaster preparedness, response and recovery programs into the overarching budgetary plans.

 

Exercises can be delivered in seminar, games, Tabletop, Functional and Full - Scale formats. Exercises are designed to test and evaluate all disaster related plans in your organization. Exercises are evaluated, with the results being used to update the disaster and training plans.

 

Resilience consultants are FEMA certified instructors for ICS courses

Our Services at a Glance

Resilience can offer the following Training and Exercise Program services:

  • Review of past emergency responses, Exercises and Training programs and Lessons Learned documents.
  • Creation of a multi-year, FEMA approved Training and Exercise Program based on above review.
  • Review of current Training and Exercise Plan
  • Suggest additional courses to enhance the program.

Resilience provides the following exercises at the Workshop, Tabletop, Functional and Full Scale level:

 

Workshops:

  • Active Shooter drills
  • Community coalition building
  • Continuity of Operations/Government planning

Tabletop Exercises:

  • Active Shooter 
  • Terrorism response
  • Pandemic response
  • RSS exercises
  • Ebola response
  • Continuity of Operations 
  • Continuity of Government

Functional Exercises:

  • Fire drills
  • Active Shooter 
  • Terrorism response
  • RSS exercises

Full Scale Exercises:

  • Public Health Emergency responses
  • Pandemics
  • Mass Vaccination clinics procedures
  • Mass Distribution clinic procedures
  • Full organizational disaster responses
  • Recieving, Storeage, Shipping based exercises
  • Contamination avoidance response
  • Radiation response

Group Training Courses

Resilience Concultants can provide training courses for various industries, including mining, corporations and public sector agencies. The following courses are offered:

 

EMERGENCY RESPONSE COORDINATOR BASIC COURSE

This course is designed for businesses, particularly mining and heavy industrial sectors, who have need for an Emergency Response Coordinator, but do not have access to a specific training courses within their locales. Many countries do not have formal training for Emergncy Response Coordinators due to the lack of history relating to this position. Resilience can provide training ON-SITE for between 1 - 12 participants that includes:

  • History of the Emergency Response Coordinator
  • Introduction to Emergency Response Coordinator duties
  • Introduction to Hazard and Vulnerability Assessments
  • Introduction to Emergency Planning
  • Creating a supporting Training and Exercise Plan
  • Introduction to Command and Control
  • Intergrating Command and Control into Emergency Plans
  • Understanding the ERC role in normal operations and emergency operations
  • Creating Standard Operating Procedures (SOP's)
  • Introduction to Hazardous Materials (location specific)
  • Operating within the boundaries of location available resources
  • Coordination with local first responders
  • Introductory training with location specific response equipment
  • Final Examination
  • CAPSTONE Exercise

Each student will be required to take and pass a written exam, and participate in creating a training program and a final Tabletop exercise.

 

Course Length: 2 weeks (80 hours total), classroom style, demonstration and practicals. On site. 

Individual Training Courses available

Resilience is FEMA certified to provide the following FEMA Incident Command System courses: 100, 200, 300, 400, 700 and 800

 

ICS 100: Introduction to the Incident Command System, introduces the Incident Command System (ICS) and provides the foundation for higher level ICS training. Resileince will provide classroom training to prepare students to take the online test for FEMA certification.

Course length: 3 hours, classroom style

 

ICS 200:ICS for Single Resources and Initial Action Incidents is designed to enable personnel to operate efficiently during an incident or event within the Incident Command System (ICS). ICS-200 provides training on and resources for personnel who are likely to assume a supervisory position within the ICS

Course length: 3 hours, classroom style

 

ICS 300: Intermediate ICS for Expanding Incidents: ICS-300 provides training and resources for personnel who require advanced knowledge and application of the ICS. This course expands upon information covered in the ICS-100 and ICS-200 courses. ICS 300 is usually taught in tandem with ICS 400. This course plus ICS 400 is designed for a 5 day course.

 

ICS 400Advanced ICS: This course provides training and resources for personnel who require advanced application of ICS. This course expands upon information covered in ICS-100 through ICS-300. ICS 400 is designed to be taught in conjunction with ICS 300.

 

 

ICS 700: National Incident Management System (NIMS) An Introduction. This course introduces and overviews the National Incident Management System (NIMS). NIMS provides a consistent nationwide template to enable all government, private-sector, and nongovernmental organizations to work together during domestic incidents

Course length: 3 hours, classroom style

 

ICS 800National Response Framework, An Introduction. The course introduces participants to the concepts and principles of the National Response Framework. 

Course length: 3 hours, classroom style

Other Training Courses available

AWR 140: WMD Rad/Nuc Awareness AWR140-W. Resilience instructors are FEMA and DOE certified Instructors for AWR 140. This training course presents a radiological/nuclear WMD overview consisting of ionizing radiation fundamentals, terminology, health effects, and recognition factors. This information is requisite knowledge for responders performing the interdiction/prevention mission as well as first responders and other personnel who are likely to be the first to arrive on the scene of a radiological/nuclear incident. This fundamental knowledge of ionizing radiation and its effects is vital to responder safety, allowing performance of their mission while keeping the risk to themselves and the public as low as reasonably achievable.  Additionally, CTOS-Center for Radiological/Nuclear Training is authorized by the University of Nevada, Las Vegas (UNLV) to offer 0.6 continuing education units (CEUs) for this course. 

Course length: 5 hours, classroom style

 

HMS Titanic: Using the Incident Command System in an Old World Disaster. This original training program offers a unique method of training all levels of experience in emergency preparedness, response and program managers. Everyone knows what happened to the HMS Titanic.... or do they? We all know what the movies tell us, but Leonardo Decaprio wasn't really there, and Rose did not really live to tell us about what hjappened, so course participants will need to understand what happened, how could the response have been better and how could the Lessons Learned from this tragedy be utilized in a Mitigation Plan. At the completion of this course, participants will be able to:

  • Conduct a Hazard and Vulnerability Assessment (HVA) in a contunual mode
    • Understand the 'Ripple Effect' and understand what can, and cannot be done about it
  • Analyze what is happening in the response, and to develop a coherent Concept of Operation (CoP)
  • Use and understand the importance of using the Incident Command System (or other practises) to bring order out of chaos
  • Create and utilize an effective Mitigation Plan
  • Develop a Lessons Learned document and how to feed what is learned into what is happening, and what may happen in the future

Course Length: 7 hours, classrom and workshop style

 

Terrorist Incident Reaction Course: Using your program response plan in a realistic terrorist incident! This course is designed for emergency program managers in government, business and non-profit programs, and will provide an understanding of how to use your Emergency Operations Plan in response to an incident. This course is conducted in a low-stress, no-fault environment wiht plenty of opportunty to ask questions, research and enhance responses while keeping the need to maintain operations or services. 

Course length: 4 hourse, classroom style

 Public Health Emergency Response Program Administration

Resilience can provide Public Health Emergency Response program administration, from support to full administration and Grant Writing services.

 

Resilience provides experise in all emergency management and public health Capabilities, Healthcare Coalition building and administration as well as Local Technical Assistance Reviews (LTAR) for Public Health Emrgency Preparedness Grant administration.

Our Services at a Glance

Resilience can provide:

  • emergency planning for Functional Needs organizations and agencies
  • training support to those organizations and agencies.
  • Setting up mutal assistance programs such as Special Needs Advisory Panels (SNAP) that provides mutual assistance to members and training in responding to any disasters which include special needs persons.
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305 W 3rd St, PO Box 810, Byron, IL 61010
815-915-4063 | dreilly@riemc.com